Feedback on Viewsonic's after-sales service

Sun, Mar 13, 2011

When my desktop screen stopped working some time ago, the first thing I did was to read about people's similar experiences with the same problem (Viewsonic screen stopping to work during its warranty). I read so many awful reviews that I was already expecting to have to buy a new screen myself. People were complaining about the staff circling around the problem or successively receiving non-working replacement screens...

So I was quite surprised to receive a new 24" screen within 48 hours to replace my 2.5 years 22". Surely this may not be representative of the whole picture, but I thought I'd post this here so that, hopefully, people who have the same problem don't read negative reviews only.